I kindly ask that you give a 48 hour notice if any changes need to be made including but not limited to, moving the appointment date, time or a cancellation all together. This will allow me to reach out to clients on the waitlist or to find another client to fill your appointment time. If your appointment is changed any time after the 48 hour cut off you can accrue a 30% charge from the services booked/agreed upon price point.
Any no shows (no call, no text, or calling to cancel at the time of your appointment) will accrue a 50% cancellation fee.
All clients will be asked to keep a card on file. The card on file will not be charged at all, unless there is a cancellation or a no show.
Please reach out if you are feeling ill, have contracted Covid, or have come in contact with someone who as tested positive with Covid and I would be more than happy to reschedule your appointment!
Thank you so much for respecting my time, I cant wait to see you!
There is a 15 minute grace period for each and every appointment.
After the 15 minutes, your appointment could be subject to change (including but not limited to forgoing the blow-dry portion of your service) or a complete rescheduling.
If your service needs a reschedule that will be treated as a cancellation and $50 will be charged to your card on file.
It is always my goal that all of my guests are completely happy with their hair
cut or color. I guarantee all of my work and in doing so, I ask that if you are ever unhappy please let me know with in 7 days. I am more than happy to adjust any issue at no charge. A complete change to the previous look, does not constitute as a Re-Do.